Effective Date: [18th February 2025]

Introduction

At Spawn Source, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By using our website, you agree to the terms outlined in this policy. If you do not agree, please discontinue using our website.

Information We Collect

We may collect the following types of information:

  • Identity Information: Your name, job title, and company name.

  • Contact Information: Email address, phone number, and mailing address.

  • Billing and Shipping Information: Payment details, billing and shipping addresses.

  • Demographic Information: Postal code, preferences, and interests.

  • Order and Purchase History: Details about your orders, designs, and preferences.

  • Technical Data: IP address, browser type, device information, and website usage data.

  • Cookies and Usage Data: Data collected through cookies and similar tracking technologies.

  • Survey and Feedback Information: Responses to customer surveys and feedback forms.

How We Use Your Information

We collect your personal information to:

  • Process and fulfill your orders, including payments and delivery.

  • Provide customer support and respond to your inquiries.

  • Improve our products, services, and website experience.

  • Send promotional emails about new products, special offers, or other information we believe may interest you.

  • Conduct internal record-keeping and market research.

  • Personalize your website experience based on your preferences.

  • Comply with legal obligations and prevent fraudulent activities.

Sharing Your Information

We believe your personal information is private and we do not sell, rent, lease, or trade it. However, we may share your data with trusted third parties for the following purposes:

  • Service Providers: Partners assisting with order fulfillment, payment processing, marketing, and shipping.

  • Legal Obligations: When required by law, regulation, or government authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Legal Basis for Processing (EEA Residents)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: When you give explicit consent for processing.

  • Contract: To perform contractual obligations with you.

  • Legal Obligation: To comply with legal requirements.

  • Legitimate Interests: For purposes like improving services and preventing fraud, provided they do not override your rights.

Your Rights and Choices

You have the right to:

  • Access: Request access to the personal data we hold about you.

  • Correct: Request corrections to inaccurate or incomplete data.

  • Delete: Request the deletion of your personal information.

  • Withdraw Consent: Opt-out of marketing communications by clicking the “unsubscribe” link or contacting us.

  • Object: Object to processing based on legitimate interests.

 

To exercise these rights, contact us at support@spawnsource.com.

Cookies and Tracking Technologies

A cookie is a small file placed on your computer’s hard drive with your permission. Cookies help analyze web traffic and improve website functionality. You can choose to accept or decline cookies through your browser settings.

We use cookies to:

  • Identify which pages are being used to improve our website.

  • Customize website content based on your preferences.

  • Analyze website traffic for marketing and service improvements.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet is 100% secure.

Data Retention

We retain your data only as long as necessary for business purposes or legal compliance. Once no longer needed, we securely delete or anonymize your information.

International Data Transfers

Your data may be transferred and stored in countries outside your residence, including the United States, where data protection laws may differ. We ensure appropriate safeguards to protect your data.

Sharing Information with Law Enforcement

We may share your information if required by law, court order, or legal process. This includes:

  • Complying with legal obligations.

  • Protecting rights, safety, and property.

  • Preventing or investigating fraud and security issues.

Promo Codes

Promo codes are single-use offers and cannot be combined with other promotions. Spawn Source reserves the right to cancel or modify promo codes without notice in the event of misuse.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

Assignment

Spawn Source may assign, transfer, or subcontract its rights and obligations under this Privacy Policy without prior notice. However, you are not permitted to assign your rights under this Privacy Policy without our consent.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

Remedies

You may request details of the personal information we hold about you under the Data Protection Act 1998. For this information, please write to us at:

Spawn Source
[Insert Address]
Email: support@spawnsource.com
Phone: 1-541-248-8831

If you believe any information we hold is incorrect, please contact us, and we will promptly correct it.

Thank you for trusting Spawn Source with your personal information.